If you have additional questions that are not addressed below, please email us at deanzavision@gmail.com or call our regular office number at (408) 446-5533.

I have an upcoming appointment scheduled, what should I do?

Over the next few days, one of our staff will reach out to you to reschedule your appointment.

If your appointment is scheduled for after April 7, we will call to confirm or reschedule your appointment as the date approaches.

I’m running out of contacts, can I order more?

Yes, you may email or call our office number to place an order to be directly shipped to your address.

I recently placed an order for contacts, will I still receive them?

If you placed a direct ship order, your contact lenses will still arrive at the provided address. Depending on the carrier, you may experience some delay from the carrier.

If your order was placed to be picked up from our office, we will notify you when the office re-opens for pick up.

I recently placed an order for glasses, when will I be able to pick them up?

We will notify you when our office re-opens and your glasses are ready to be picked up.

My glasses or contact lens prescription is expiring soon, and I need to place an order.

Please email or call our office.

I’m having an eye-related medical emergency, should I go to the ER?

You may seek care at your closest Emergency Room or Urgent Care, or you may call our office for further advice.